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Frequently Asked Questions

SHIPPING: Why don't I see USPS International as one of the shipping options?

SHIPPING: How much will shipping cost?

SHIPPING: What is your current processing time?

WEBSITE: I haven't shopped since early 2021. Why do I have to reset my password?

WEBSITE: Can you tell me more about this new site?!

WEBSITE: How do the Wishlist & Favorites work?

PAYMENTS: I redeemed REWARD points, but it didn't apply on my order. Where did they go?

PAYMENTS: What forms of payment are accepted?

SALES & PROMOTIONS: *Some restrictions apply

SALES & PROMOTIONS: We do not have a print Catalog.

ACCOUNT: How do I change the email I use for my account?

ACCOUNT: I have a business. Can I set up a wholesale account?